Legal

Privacy Policy

Effective date: September 24, 2026

This Privacy Policy applies to the official website of PACKAR (hereinafter "this Site"). This Site is operated by Venter Biological International Group Inc. We value the protection of your personal information. This policy explains what information we collect, how we use it, and how you may exercise your rights. Please read and understand this policy before using this Site.

1. Information We Collect

This Site is a brand showcase and product-information website. It does not provide user registration, online ordering, or online payment, so we do not actively collect sensitive personal information such as your name, ID number, or bank card number. When you visit this Site, we may automatically collect the following information:

  • Access logs: access time, page paths, traffic sources, browser type and version, operating system, device type, and IP address (used for geographic statistics and security);
  • Cookies and similar technologies: see Section 4;
  • When you contact us by email or phone, the contact details and message content you provide.

2. How We Use This Information

  • To keep this Site running properly and securely, e.g. identifying abnormal access;
  • To analyze traffic and trends for improving content and user experience;
  • To respond to your inquiries and partnership requests.

We will not use the above information for purposes unrelated to this Site’s services.

3. Cookies and Similar Technologies

A cookie is a small text file stored by a website in your browser. This Site may use cookies or similar technologies in the following cases:

  • Necessary cookies: to maintain basic site functions;
  • Analytics cookies: set by a third-party analytics service to distinguish visitors and count visits; see Section 4.

You can refuse or clear cookies via your browser settings. Disabling cookies may affect some features but will not affect browsing the main content of this Site.

4. Third-Party Services (Analytics)

This Site uses a third-party analytics service. It collects visit data via cookies and scripts (such as pages viewed, dwell time, source channels, device and browser info, and anonymized IP statistics) to generate analytics reports. This data is processed by the analytics provider under its own privacy policy; we do not use it to identify you personally.

If you prefer not to be counted, manage related cookies via your browser’s privacy settings or third-party tools.

5. Sharing and Disclosure

We will not sell or rent your personal information. Except in the following cases, we will not disclose your information to third parties:

  • With your explicit consent;
  • To comply with laws and regulations, or to respond to mandatory requirements from judicial or administrative authorities;
  • To provide necessary technical data to entrusted third-party service providers for the statistical purposes above.

6. Storage and Security

We take reasonable technical and managerial measures to protect information security. Given the complexity of the internet environment, we cannot guarantee absolute security of transmission and storage. Access logs are retained only as long as necessary for statistics and security.

7. Minor Protection

This Site is intended for adult pet owners. If you are a minor, please use this Site under the guidance of a guardian and do not actively provide personal information.

8. Policy Updates

We may update this policy according to legal changes or business adjustments. The updated policy will be published on this page, with the effective date at the top updated accordingly.

9. Contact Us

If you have any questions, comments, or complaints about this policy, contact us via:

Appendix: Health & Nutrition Disclaimer

The ingredient explanations, product information, and science content published on this Site are for nutritional reference only and cannot replace veterinary diagnosis and treatment. If your pet has health problems, please consult a licensed veterinarian promptly.

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